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Too legit to quit? How realistic job previews affect early turnover decisions

dc.contributor.authorSolove, Erica D., author
dc.contributor.authorKraiger, Kurt, advisor
dc.contributor.authorFisher, Gwenith G., advisor
dc.contributor.authorGraham, Daniel J., committee member
dc.contributor.authorRosecrance, John, committee member
dc.date.accessioned2015-08-28T14:35:35Z
dc.date.available2015-08-28T14:35:35Z
dc.date.issued2015
dc.description.abstractUsing an organizational sample of call center employees, the current study improved upon conceptual and methodological limitations of prior realistic job preview (RJP) and turnover research to conduct a more rigorous test of RJP effectiveness. Specifically, using both quantitative organizational human resources archival records and qualitative third-party exit interview data, it was expected that an RJP intervention would be related to (1) a decreased voluntary turnover rate, (2) an organizationally unavoidable voluntary exit reason or involuntary exit reason (versus an organizationally avoidable voluntary exit reason), and (3) an increase in organizational tenure among exited employees. Results failed to support a hypothesized relationship between the RJP intervention, lower voluntary turnover rate, and increased organizational tenure among former employees, as effects were in the hypothesized direction but not large enough to establish statistical significance. Results also did not support the hypothesized relationship between the RJP intervention and exit reason. Findings and literature synthesis are pertinent for the design of future RJP research and the implementation of realistic recruitment interventions. Further implications of the results, contributions of the study, limitations, and recommendations for future research are also addressed.
dc.format.mediumborn digital
dc.format.mediumdoctoral dissertations
dc.identifierSolove_colostate_0053A_13177.pdf
dc.identifier.urihttp://hdl.handle.net/10217/167201
dc.languageEnglish
dc.language.isoeng
dc.publisherColorado State University. Libraries
dc.relation.ispartof2000-2019
dc.rightsCopyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.
dc.subjectexit interview
dc.subjectrealistic job preview
dc.subjectcall center
dc.subjectturnover
dc.subjectexit reason
dc.titleToo legit to quit? How realistic job previews affect early turnover decisions
dc.typeText
dcterms.rights.dplaThis Item is protected by copyright and/or related rights (https://rightsstatements.org/vocab/InC/1.0/). You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
thesis.degree.disciplinePsychology
thesis.degree.grantorColorado State University
thesis.degree.levelDoctoral
thesis.degree.nameDoctor of Philosophy (Ph.D.)

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