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Reducing hiring bias in asynchronous video interviews

Date

2022

Authors

Benson, Annika, author
Prasad, Josh, advisor
Gardner, Danielle, committee member
Chavez, Ernest, committee member
Trzebiatowski, Tiffany, committee member

Journal Title

Journal ISSN

Volume Title

Abstract

Due to COVID 19, many organizations have made the switch to asynchronous video interviews. Current research on video interviewing does not adequately address the potential bias that may arise from using a video platform rather than a face-to-face interview. Online, candidates may inadvertently give off signals that are interpreted as indicators of competence, potentially leading to lower hiring rates of minority interviewees. The current study aims to determine how a hiring manager's perception of warmth and competence of an interviewee, coupled with their Social Dominance Orientation, affects hiring decisions. Experimental stimuli include fictitious Hispanic, Black, and White job applicants who provide video interview responses with manipulations made to impact video quality. Hiring manager perceptions of warmth and competence, along with overall perceptions of hirability, were assessed considering the impacts of candidate race, video quality, and manager Social Dominance Orientation. This work may highlight considerations that should be made to ensure equity in online video interviews.

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Subject

bias
hiring
video
COVID
asyncronous
interviews

Citation

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