Experiencing information: using systems theory to develop a theoretical framework of information interaction
Date
2021
Authors
Raymer, Steven D., author
Byrne, Zinta, advisor
Prasad, Joshua, committee member
Rhodes, Matthew, committee member
Fisher, Ellen, committee member
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Abstract
This study outlines the construction, development, and initial testing of a proposed theoretical framework and measure for information interaction. To address the challenges associated with experiencing information, I synthesized existing literature from complementary and multidisciplinary domains of cognitive psychology, computer science, and organizational communication. I initially proposed theoretically driven components of information interaction based on a literature review, followed by a multimethod evaluation to further develop and refine the framework. Quantitatively, I researched organizational practices used for managing the information environment. Empirically, I collected data using multiple samples to test the psychometric properties of a proposed measure of information interaction. I used structural equation modeling to assess relationships associated with information interaction to develop its nomological network. The findings of these studies have implications for research and practice by establishing a new theoretical space in Industrial and Organizational Psychology, using a systems approach to construct development and application, and providing organizations with a mechanism for constant, minimally obtrusive collection and assessment of the information experience of members within the organizational system.
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Subject
information
measurement
systems
interaction
decision-making
multi-disciplinary