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The student affairs burnout epidemic: relationships among LMX, racial identity, and burnout

dc.contributor.authorLynner, Brittany, author
dc.contributor.authorPrasad, Joshua, advisor
dc.contributor.authorFisher, Gwenith, advisor
dc.contributor.authorShore, Lynn, committee member
dc.contributor.authorGraham, Daniel, committee member
dc.date.accessioned2023-06-01T17:27:32Z
dc.date.available2023-06-01T17:27:32Z
dc.date.issued2023
dc.description.abstractAccording to the Job Demands-Resources Theory (JD-R Theory; Bakker & Demerouti, 2017; Demerouti et al., 2001), job demands predict burnout whereas job resources buffer the impact of job demands on burnout. Campus student affairs professionals are prone to burnout given their unique job demands, of which telepressure (i.e., preoccupations with and urges for responding quickly to workplace communication; Barber & Santuzzi, 2015) and workload are of particular concern. In alignment with Leader-Member Exchange (LMX) Theory (Grain et al., 1982a), student affairs professionals' expression of burnout may differ depending on their relationship with their supervisor (i.e., a potential job resource). Specifically, a subordinate's perception of supervisor-subordinate relationship quality, or LMX relationship quality, may influence their engagement in self-interested voice (i.e., speaking up on issues relevant to one's own interest; Duan et al., 2020) and surface acting (i.e., engaging in emotional displays that are inconsistent with one's felt emotions; Grandey, 2000). Moreover, pursuant to Social Information Processing Theory (Salancik & Pfeffer, 1978), racial identity may also play a role in student affairs professionals' experiences of job demands and burnout, and their engagement in self-interested voice and surface acting. This cross-sectional study examined the relationship between the aforementioned variables – job demands, LMX relationship quality, racial identity, surface acting, self-interested voice, and burnout – via the administration of online self-report surveys. Student affairs professionals were primarily recruited through student affairs professional associations and student affairs-related Facebook pages. Using structural equation modeling to test hypotheses (SEM), results demonstrated that subordinate LMX positively related to self-interested voice and negatively related to both surface acting and work-related burnout. Additionally, surface acting positively related to burnout (i.e., personal, work-related, student-related burnout), whereas self-interested voice was positively correlated with student-related burnout. Furthermore, the relationship between job demands and burnout was not moderated by racial identity nor subordinate LMX, and there was no significant difference in surface acting nor self-interested voice between student affairs professionals of color and their White colleagues. Findings suggest the central importance of cultivating high-quality LMX relationships and optimizing job resources to mitigate personal burnout, work-related burnout, and student-related burnout.
dc.format.mediumborn digital
dc.format.mediummasters theses
dc.identifierLynner_colostate_0053N_17755.pdf
dc.identifier.urihttps://hdl.handle.net/10217/236636
dc.languageEnglish
dc.language.isoeng
dc.publisherColorado State University. Libraries
dc.relation.ispartof2020-
dc.rightsCopyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.
dc.subjectjob demands
dc.subjectstudent affairs
dc.subjectvoice
dc.subjectleader-member exchange
dc.subjectburnout
dc.subjectsurface acting
dc.titleThe student affairs burnout epidemic: relationships among LMX, racial identity, and burnout
dc.typeText
dcterms.rights.dplaThis Item is protected by copyright and/or related rights (https://rightsstatements.org/vocab/InC/1.0/). You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
thesis.degree.disciplinePsychology
thesis.degree.grantorColorado State University
thesis.degree.levelMasters
thesis.degree.nameMaster of Science (M.S.)

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