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Unfolding of telecommuting's effects in organizations: performance, commitment, and mechanisms of action

dc.contributor.authorOnder, Casey Claire, author
dc.contributor.authorKraiger, Kurt, advisor
dc.contributor.authorGibbons, Alyssa, advisor
dc.contributor.authorDik, Bryan, committee member
dc.contributor.authorHenle, Chris, committee member
dc.date.accessioned2016-08-18T23:11:33Z
dc.date.available2016-08-18T23:11:33Z
dc.date.issued2016
dc.description.abstractTelecommuting is an increasingly popular flex work arrangement, and there is controversy regarding its effects on employee performance and commitment. There is likewise lack of clarity regarding mechanisms of action. While autonomy has received support as a mediator of telecommuting’s relationship with several work outcomes, the role of work-life balance as a mediating mechanism remains untested, and prior research is largely cross-sectional. The present study drew on instrumental as well as signaling-and-exchange perspectives of telecommuting’s benefits to test the simultaneous influence of mediators of job autonomy and work-life balance support perceptions on outcomes of supervisor-rated performance, affective commitment, and intent to stay. I proposed and tested a theoretical model of telecommuting’s impact on these outcomes using lagged self-report and supervisor-rated performance data from 2,682 full-time managerial and administrative employees in an organization where telecommuting was broadly offered as a flexible work policy. Results indicated that telecommuting had a positive impact on affective commitment and intent to stay through perceptions of work-life balance support. Perceptions of autonomy and job performance, however, were unaffected. Results suggest that work-life balance support is an important mediator of telecommuting’s impact on commitment-related outcomes, and that where telecommuting is perceived as a form of work-life balance support, performance may be unaffected. Results of this study extend the literature on telecommuting’s mechanisms of action and from an organizational perspective, suggest that the “value added” of work-life balance supportive telecommuting arrangements is more likely to come in the form of enhanced commitment versus performance.
dc.format.mediumborn digital
dc.format.mediumdoctoral dissertations
dc.identifierOnder_colostate_0053A_13784.pdf
dc.identifier.urihttp://hdl.handle.net/10217/176743
dc.languageEnglish
dc.language.isoeng
dc.publisherColorado State University. Libraries
dc.relation.ispartof2000-2019
dc.rightsCopyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.
dc.titleUnfolding of telecommuting's effects in organizations: performance, commitment, and mechanisms of action
dc.typeText
dcterms.rights.dplaThis Item is protected by copyright and/or related rights (https://rightsstatements.org/vocab/InC/1.0/). You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
thesis.degree.disciplinePsychology
thesis.degree.grantorColorado State University
thesis.degree.levelDoctoral
thesis.degree.nameDoctor of Philosophy (Ph.D.)

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