Person, situation, and interactive influences on individuals' willingness to engage in contextual performance behavior

Abstract

Empirical evidence is mounting that contextual performance is an important organizational variable. A model comprised of dispositional and situational variables, as well as interactions between them, is proposed to explain the occurrence of individual contextual performance behaviors in organizations. In addition, it was hypothesized that several management practices indirectly influence contextual performance behavior by creating a work situation that encourages contextual performance. The results of the study provided support for a situation-based measure that was strongly related to contextual performance behavior at work, but failed to provide support for the interaction between dispositions and situational influences in predicting contextual performance behavior.