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The role of managerial motivating language in turnover intention of public sector employees

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dc.contributor.authorBrito, Marina M., author
dc.contributor.authorChermack, Thomas J., advisor
dc.contributor.authorChai, Dae Seok, committee member
dc.contributor.authorThomas, Cliff, committee member
dc.contributor.authorConroy, Samantha A., committee member
dc.date.accessioned2024-09-09T20:52:05Z
dc.date.available2024-09-09T20:52:05Z
dc.date.issued2024
dc.description.abstractThis study examined the relationships between three types of managerial motivating language, including a) direction-giving language, b) meaning-making language, and c) empathetic language, and employee turnover intention in the public sector environment. The mediating effect of public service motivation was also examined. Motivating language theory guided this study, variable selection, and hypothesis development. An online questionnaire was distributed to public sector employees of four local government organizations in Utah, US. Descriptive statistics, reliability, correlation, common method variance, confirmatory factor analysis, structural equation modeling, and bootstrapping were used in this study. The results of the analysis confirmed that the hypothesized conceptual model was supported by data. The path analysis showed that motivating language was significantly and negatively associated with public employee turnover intention. Public service motivation did not have a mediating effect on this relationship. The findings supported the application of motivating language theory to the public sector environment with some nuances. The significance of the study includes a deeper understanding of motivating language theory, managerial motivating communication in public sector organizations, and practical applicability of results to leadership development training programs that may influence organizational outcomes including employee turnover intention.
dc.format.mediumborn digital
dc.format.mediumdoctoral dissertations
dc.identifierBrito_colostate_0053A_18429.pdf
dc.identifier.urihttps://hdl.handle.net/10217/239226
dc.languageEnglish
dc.language.isoeng
dc.publisherColorado State University. Libraries
dc.relation.ispartof2020-
dc.rightsCopyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.
dc.subjectmanagerial motivating language
dc.subjectpublic service motivation
dc.subjecthuman resource development
dc.subjectturnover intention
dc.subjectpublic sector
dc.titleThe role of managerial motivating language in turnover intention of public sector employees
dc.typeText
dcterms.rights.dplaThis Item is protected by copyright and/or related rights (https://rightsstatements.org/vocab/InC/1.0/). You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
thesis.degree.disciplineEducation
thesis.degree.grantorColorado State University
thesis.degree.levelDoctoral
thesis.degree.nameDoctor of Philosophy (Ph.D.)

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