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Job satisfaction in fraternity and sorority advising




Miller McCarty, Kara S., author
Kuk, Linda, advisor
Hanson, Leah, committee member
Lynham, Susan, committee member
Albert, Lumina, committee member

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The purpose of this mixed methods explanatory sequential design was to more fully understand the experience of those who work as full-time fraternity and sorority advisors on a college campus. Spector's (1985) Job Satisfaction Survey was used in Phase 1 of this study to determine the overall job satisfaction score of fraternity and sorority advisors as well as job satisfaction scores in each of the nine facets: pay, promotion, supervision, fringe benefits, contingent rewards, operating procedures, coworkers, nature of work, and communication. Phase 1 determined fraternity and sorority advisors had an ambivalent job satisfaction score overall. They scored satisfied in: supervision, fringe benefits, coworkers, and nature of work. Participants were dissatisfied with: pay and promotion. Participants scored ambivalent in: contingent rewards, operating procedures, and communication. The author also analyzed differences in overall job satisfaction scores as well as job satisfaction scores in the nine individual facets as they related to gender, age, and years in the field. No significant differences were found in overall job satisfaction and gender, age, or years in the field. There was a statistically significant difference regarding gender in the facet of pay and nature of work. Men scored higher in pay and women scored higher in nature of work. Additionally, in age, the cohort of 22-26 year olds scored significantly higher than the cohort of 36-39 years olds in satisfaction with coworkers. Phase 2 involved interviews with 10 current campus-based fraternity and sorority advisors to determine what the experiences of fraternity and sorority advisors are and how the experiences affect those in the roles. Four themes emerged from this inquiry: Exploring Institutional Fit, Fraternity and Sorority Advising Career as an Identity, Experiencing the Highs and Lows, and Dissatisfaction with Pay and Promotion.


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job satisfaction survey
student affairs
job satisfaction


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