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Management of internet-based service quality

dc.contributor.authorYan, He, author
dc.contributor.authorMassey, Daniel, advisor
dc.contributor.authorPapadopoulos, Christos, committee member
dc.contributor.authorPallickara, Shrideep, committee member
dc.contributor.authorTurk, Dan, committee member
dc.contributor.authorGe, Zihui, committee member
dc.contributor.authorYates, Jennifer, committee member
dc.date.accessioned2007-01-03T08:10:16Z
dc.date.available2007-01-03T08:10:16Z
dc.date.issued2012
dc.description.abstractAn increasingly diverse set of services, content distribution network (CDN), Internet games, streaming videos, online-banking, IPTV, VPN, cloud computing and VoIP, are built on top of Internet. For most of these Internet-based services, best effort delivery is no longer an acceptable mode of operation as ultra-high reliability and performance is demanded to meet the stringent service-level requirements. In this dissertation, we focus on the research problem: how to manage the Internet- based service quality in a efficient and proactive manner from a service provider's point of view. Managing Internet-based service quality is extremely challenging due to its massive scale, complicated topology, high protocol complexity, ever-changing software or hardware environment and multiple administrative domains. We propose to look into this problem from two views (user view and network view) and design a novel infrastructure that consists of three systems (Argus, G-RCA and TowerScan) to enable managing Internet-based service quality from both views. We deployed our infrastructure in a tier-1 ISP that provides various Internet-based service and it has proven to be a highly effective way to manage the quality of Internet-based services.
dc.format.mediumborn digital
dc.format.mediumdoctoral dissertations
dc.identifierYan_colostate_0053A_11046.pdf
dc.identifierETDF2012400285COMS
dc.identifier.urihttp://hdl.handle.net/10217/67660
dc.languageEnglish
dc.language.isoeng
dc.publisherColorado State University. Libraries
dc.relation.ispartof2000-2019
dc.rightsCopyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.
dc.titleManagement of internet-based service quality
dc.typeText
dcterms.rights.dplaThis Item is protected by copyright and/or related rights (https://rightsstatements.org/vocab/InC/1.0/). You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
thesis.degree.disciplineComputer Science
thesis.degree.grantorColorado State University
thesis.degree.levelDoctoral
thesis.degree.nameDoctor of Philosophy (Ph.D.)

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