Swarts, Jason, authorUtah State University Press, publisher2018-09-272018-09-272018https://hdl.handle.net/10217/192321Includes bibliographical references and index.How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance.--Provided by publisher.The exigences and forms of technical communication -- Task shift: changes in the object of documentation -- Shifted tasks and shifted problems: the problem of wicked and tame problems -- Credibility and user interaction: the challenge of decentered expertise -- A survey of action-based proto-genres of help -- The role of technical communication.born digitalbooksengCopyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.All rights reserved. User is responsible for compliance. Please contact University Press of Colorado at https://upcolorado.com/our-books/rights-and-permissions for use information.Technical writingTechnology -- DocumentationCommunication of technical informationTextAccess is limited to the Adams State University, Colorado State University, Colorado State University Pueblo, Community College of Denver, Fort Lewis College, Metropolitan State University Denver, Regis University, University of Alaska Fairbanks, University of Colorado Boulder, University of Colorado Colorado Springs, University of Colorado Denver, University of Denver, University of Northern Colorado, University of Wyoming, Utah State University and Western Colorado University communities only.